Frequently Asked Questions

Who is Dr. Jekill & Mr. Hyde® America?

We are Plamoto INC D.B.A. Dr. Jekill & Mr. Hyde® America. We are the Western Distributor for Dr. Jekill & Mr. Hyde®. We ship to all of North America, South America & everywhere in between.

Which motorcycle brands are compatible with Dr. Jekill & Mr. Hyde® systems?

Dr. Jekill & Mr. Hyde® exhaust systems cater to a range of popular motorcycle brands, ensuring a customized and high-performance experience. The compatible brands include Harley-Davidson, Triumph, Indian, BMW, and Victory. To explore the availability of an exhaust system for your specific model, we recommend using our configurator tool. This allows you to check and confirm the compatibility of Dr. Jekill & Mr. Hyde® systems with your motorcycle model, ensuring a perfect fit and optimal riding experience.

How does the Dr. Jekill & Mr. Hyde® system function?

The Dr. Jekill & Mr. Hyde® exhaust system incorporates a specially designed valve that can be controlled using the mode switch. This switch enables riders to seamlessly switch between various sound modes, allowing for a versatile and customizable riding experience. Importantly, the system is engineered to ensure full compliance with legal standards in all sound modes, offering riders the flexibility to choose their preferred mode without compromising legality. The user-friendly mode switch provides a convenient way to adjust the exhaust sound according to individual preferences and specific riding situations.

What does the European Type approval signify?

The European Type approval for Dr. Jekill & Mr. Hyde® | The Exhaust signifies that the exhaust system is fully compliant with European laws and has received approvals from ECE, EG-BE, and TÜV. The exhaust systems undergo rigorous testing and development processes adhering to the highest European standards and guidelines. Compliance is ensured across key aspects such as emission levels, sound levels, and performance. With these certifications, Dr. Jekill & Mr. Hyde® exhaust systems are guaranteed to be fully street legal, meeting and exceeding the regulatory requirements set forth by European legislation.

Can I purchase an exhaust system for a motorcycle not currently in Dr. Jekill & Mr. Hyde®'s product range?

The Dr. Jekill & Mr. Hyde® Company is consistently expanding its product range. If exhaust systems are not yet available for your motorcycle brand or model, you can stay informed about new developments by regularly checking our configurator. This tool will provide you with updates on the latest additions to our product offerings, ensuring you are kept in the loop about compatibility with your specific motorcycle.

How long is the warranty period for a Dr. Jekill & Mr. Hyde® system?

At Dr. Jekill & Mr. Hyde® we take pride in the quality and durability of Dr. Jekill & Mr. Hyde® products. Their exhausts are made to last, designed and manufactured with longevity in mind. Therefore they deliver all new exhaust systems with a standard 4 year warranty.

Do I need to tune my motorcycle after installing a Dr. Jekill & Mr. Hyde® exhaust system?

While it is generally not necessary, Dr. Jekill & Mr. Hyde® recommends consulting your local dealer to explore tuning options for the best overall riding experience. The exhaust system, air intake, and fuel are interconnected elements. If modifications are made to two out of the three, it may be advisable to make adjustments to the third element for optimal performance. This recommendation becomes particularly relevant when incorporating non-original parts on the bike.

What distinguishes the Blackbox from the Smartbox option?

The Smartbox 2 system is specifically designed for Dr. Jekill & Mr. Hyde® operating systems and is compatible only with CAN bus models for certain brands such as Harley Davidson, Indian, and BMW. It offers three distinct modes: Dr. Jekill Mode, Dynamic Mode, and Mr. Hyde Mode.

On the other hand, the Blackbox system serves as the Dr. Jekill & Mr. Hyde® control system for non-CAN bus models, catering to Harley Davidson and Victory motorcycles. The Blackbox features two modes: the Dr. Jekill mode and Mr. Hyde mode.

Do the various end caps contribute to a distinct sound?

The predominant factor influencing the sound of the Dr. Jekill & Mr. Hyde® system is the damper, accounting for approximately 90% of the exhaust system's sound. Consequently, the end cap has a minimal impact on the actual exhaust sound. While the end cap itself doesn't significantly influence the sound, it offers the flexibility for riders to easily swap it for a different design.

How should I maintain and clean my exhaust?

While Dr. Jekill & Mr. Hyde®'s exhaust systems are constructed from stainless steel, it's crucial to care for the surface to preserve its pristine condition. Here are the cleaning instructions based on the finish:

For chrome: Begin by rinsing with warm water to remove any debris, followed by using a chrome cleaner to clean and protect the chrome surface.
For black and satin chrome: Start by rinsing with warm water to eliminate sand and dirt, then use warm water with a clean, soft towel for cleaning.

Important Note: Never attempt to clean the exhaust when it's hot to avoid any potential hazards.

How can I determine if my motorcycle has a Can-bus system?

Can-bus, or controlled area network, is a communication system used in modern bikes that enables advanced features. Identifying whether your bike has a Can-bus system may not be apparent from the exterior. To check compatibility, visit our configurator, select your bike, and input the model year. The configurator will automatically indicate whether your bike is Can-bus equipped and display the compatible exhaust systems.

Does applying heat tape impact my warranty?

Yes, using heat tape on the headers terminates the warranty on your exhaust system. It's crucial to consider this before applying tape to ensure warranty coverage.

Questions about warranty?

Please contact our warranty department at: info@jekillandhyde.us